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Insurance Claims

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1. How long do I have to file a claim?

You may file a claim at any time. However, if your claim is denied by the town and you wish to file a lawsuit, you should be aware that state law may limit the time in which to file a lawsuit.

2. How long do I have to wait until my claim is resolved?

The length of time it takes to investigate and resolve a claim depends largely on the nature of the claim and the amount of damages involved. Some claims may take a few weeks to resolve, while others may take longer.

3. What happens after I file my claim?

Once a claim has been received by the Finance Department, it is forwarded to the town's insurance agent, VML Insurance, for investigation. A claim adjuster should contact you regarding your claim. Any questions regarding your claim should be addressed to the claims adjuster.

4. When should I file a claim?

If you have sustained an injury or damage for which you believe the town or one of its employees is responsible, you may file a claim against the town by using our Claim Form.

It is recommended that you send as much information as possible with your Claim Form in order to expedite the investigation of the claim. This includes copies of estimates, receipts, medical bills, pictures, and any other information you feel may be relevant to your claim (we recommend you keep the originals).